🔐Login / Forgot Password

Learn how to log in or reset your Homnifi password. Follow easy steps to regain access and start using your account today.

Signing In to Your Homnifi Account

Step 1: Enter your Login credential

• Username or Email Address Field

  • Enter your correct username/email: This will be validated against the records.

  • If this is your first login, you will be directed to the onboarding flow."

• Password Field

  • Enter your password: This will be validated against the records.

• Captcha

  • Complete the captcha: This is to reduce bot and spam activity.

• Sign In Button

  • Enable Sign In: The "Sign In" button will be enabled once all fields are correctly filled.

Step 2: For First-Time Login and Onboarding

Onboarding Flow: Setup Two-Factor Authentication (2FA)

• 2FA Prompt

  • Log In: Enter your correct username/email and password.

• Download Google Authenticator

  • Download the Google Authenticator application from Play Store or App store.

• Scan the QR code

  • Scan the QR code displayed on screen using the Google Authenticator application you downloaded on your phone.

• OTP Display

  • Once you scan the QR code, your 2FA will be configured and an OTP will be displayed in your Google Authenticator application.

Please note the OTP changes every minute.

• OTP Entry Prompt

  • Enter the OTP: Use the OTP from Google Authenticator.

    • If the OTP is incorrect, an error message will indicate "Incorrect OTP."

• Authenticate Button

  • Complete Authentication: Enter the correct OTP to complete the authentication.

    • If the OTP is incorrect or incomplete, the "Authenticate" button will remain disabled.

• Successful Login

  • Redirect to Main Screen: After successful authentication, you will be redirected to the main screen of the Homnifi platform.

Forgot Password and Password Reset

Step 1: Select the Forgot Password option

• Forgot Password link

  • Click "Forgot Password": This will redirect you to a screen where you can enter your email address.

• Email Entry Prompt

  • Enter your email address: Follow the prompt to enter your email to receive the reset link.

• Submit Email Button

  • Click "Submit Email": A message will indicate to check your inbox, including spam, for the password reset link.

Step 2: Verification and Reset

• Email Verification

  • Receive Password Reset Email: If your email is registered, you will receive the reset email. If not, you will not receive any email.

• Password Reset Email

  • Click the Reset Link: This will redirect you to a page to enter a new password.

• New Password and Confirm Password Fields

  • Enter and Confirm New Password: Ensure both fields match and meet the password criteria (8-25 characters, 1 lowercase, 1 uppercase, 1 symbol).

• Reset Password Button

  • Click "Reset Password": Your password will be updated in the system, and a confirmation message will appear.

• Password Reset Confirmation

  • Receive Confirmation Email: After resetting your password, you will receive an email confirming the reset.

• Login Button

  • Click "Log In": Return to the login screen and use your new password to access your account.

By following these steps, you will be able to sign in, complete onboarding, set up 2FA, and reset your password on the Homnifi platform. Welcome to the Homnifi community!