# How to do External Withdrawal

## **External Transfer**

1. **Wallet Selection:** External transfers are permitted to Metamask & other exchange wallets added by you to the platform.
2. **Favorites:** Select a wallet from your list of favorite wallets (For sLYK, covered in subsequent section).

### **Withdraw Amount**

1. **Input Field:** Enter the withdrawal amount.
2. **Balance Display:** Your existing balance will be displayed and validated against the entered amount.
3. **Minimum Limit:** The minimum withdrawal limit will be displayed and validated.

### **Remarks**

1. **Field:** An optional field for custom remarks for the transaction will be provided.

### **Network Fee and Commission**

1. **Network Fee:** A flat network fee will be displayed.
2. **Commission:** A percentage-based commission on the withdrawal amount will be displayed.
3. **Total Charge:** Ensure the sum of the withdrawal amount, fee, and commission does not exceed your total balance.

### Understanding Transfer Fees

* Before confirming the transfer, the platform transparently displays any applicable fees.
* This is the way fees are calculated, with commissions deducted first and fees subtracted from the remaining total amount.

{% hint style="info" %}
If any issues arise, such as "insufficient Tokens" or "invalid address," the platform will provide clear and informative error messages.
{% endhint %}

***

### **Confirm the External Withdrawal:**

* Before completing the external transfer, review and confirm all the entered data.
* This step ensures accuracy and prevents accidental errors in the transfer process.

***

### **Confirm Authentication OTP**

* Open your authenticator app (e.g., Google Authenticator, Authy) and retrieve the authentication OTP.
* Enter the OTP in the designated field on the withdrawal page.
* After you have added the required information, please click on the "submit" button to complete the process.

{% hint style="info" %}
The withdrawal process can take up to 72 hours to complete. Please be patient and check your wallet after this period.
{% endhint %}

***

Congratulations! You have successfully navigated the External Transfers feature. For further assistance or inquiries, consult our customer support team. Happy transferring!


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